We know how important IT Support Services are for small businesses. Worldwide we have become reliant on the use of technology and IT systems in all areas of our lives. As a small business, IT Support can be one of the first services we outsource. Long gone are the day’s where it was almost imperative to have an IT Support technician on-site. Many businesses are now turning to cost effective cloud solutions. Support packages from IT Support technicians now include remote access to your IT Network and Infrastructure. At Protek IT we specialize in helping you connect your business to the world. Whether it’s a simple server installation or a comprehensive support package to keep your data protected. Small business IT Support London and Essex, because we believe small businesses matter too.
Protek IT wants to take away the stress and time consuming activities of fixing IT related issues. We want to brighten your day when we find a perfect solution to reduce costs and keep your systems functioning properly. Our areas of service are London, Essex and surrounding areas. Consultants at Protek IT will be happy to speak to you and offer a free network security audit. During this call we can discuss what we can do to provide your small business with the IT Support you need to keep your business online.
As a small business ourselves, we know the importance of time management and keeping your staff online when they need to be. Not all companies can afford to be without computer access all day. Sure in a big office you may be able to scoot that employee to another desk and have them set up within a few minutes. We know that is not the case with small businesses. We value your time and never beat about the bush. Upon receiving contact from our clients we jump straight on to the issue at hand and will not rest until we have a solution. A happy client is one that spends the smallest amount of time possible talking to us, or having us on-site to deal with their issues. You should be working and driving your business forwards, not sitting around waiting for a technician to arrive. Or explain the issue over and over again as you get transferred across a large company’s different departments. Giving our clients, whether they are small or medium sized businesses peace of mind is our priority. We do this full time, so you can worry about IT Support Services less.
As a business we pride ourselves on our remote assistance services and IT Support Packages. However sometimes we do need to get hands on with IT issues affecting your business. One of the core services we offer our clients are fast and reliable call-outs all across London and Essex. Our service is incredibly fast and our consultants can usually arrive within 1 to 2 hours of receiving the ticket. Cost is one of the main reasons small businesses try to fix their own problems. At Protek IT we believe that our call-outs are affordable to ensure that calling out IT Support doesn’t break the bank. We have tailored our services and solutions to be competitively priced so that you can get comprehensive help when you need it most. Comprehensive Small business IT Support in London & Essex is now an affordable option!
We have used Ash and his company on a number of occasions to help us with backup issues and advice on general IT best practice. He recently setup our network for remote access which was crucial for our engineers to be able to download their drawings from our server when at client offices. Very satisfied and happy to recommend them.
Ash helped us setup a very important server solution, which was essential for our industry, and worked in conjunction with our application vendor to achieve the required outcome. They setup the network, provided extra network points and setup the server for us. Ash and his guys have been very professional, informative and always make good recommendations for our business.
Protek IT were called in to help us specify a server/network and backup solution. Ash was very clear and concise about his recommendations and always gave us various options to choose from. He deployed the solution to our satisfaction and we will continue to use and Protek IT for our on-going computer support requirements
Well all I can say is Ash is our go to man for anything IT. We have a mix of PCs and Macs, and Ash has helped us get them back up and running whenever we run into any problems.
He recently helped us to migrate our data from our PCs to a Cloud server which has really helped in the office with sharing files and backing up. I have referred Ash to other clients of mine on many occasions.
We have been using Ash for our Small Business IT Support London & Essex offices since 2017. Quick to respond to call outs and they always get the job done. We just got some affordable cloud solutions implemented by them last year also. This has saved us a lot of money on a server upgrade and allowed us to access our data from anywhere.